What Does It Mean to Be a Mission-Driven Company?

Mission in the workplace also drives and improves engagement.  Employees who fall in love with their work experience higher productivity levels and engagement. When they express loyalty to a company, they remain longer, costing the organization less over time. Mission-driven workers are 54 percent more likely to stay for five years at a company and 30 percent more likely to grow into high performers than those who arrive at work with only their paycheck as the motivator. Employees who love their jobs are more productive, loyal and cost the company less over the long term.

KCare's Mission and Values

KCare's mission guides all of the decisions that we make as a company. Our core values help reinforce what's important to us as we stay laser-focused on our mission.

KCare's Mission:

Our vision is to empower social service agencies with our mission-driven software to provide transformative care and improve outcomes for the populations they serve.

KCare Core Values:

We care

It’s in our name. We care deeply about each other, our customers, and the communities that our customers serve. Everything we do comes from a place of caring and respect, even the tough conversations.

We are open & honest

We share candid feedback frequently and constructively. We are not afraid to ask questions, to question decisions, and to hold each other accountable. We are honest with each other because we care.

We prioritize our customers

Our customers are our most important stakeholders. We are continually focused on building the best product and experience for all customers.

We are always learning

We’re curious, we ask for help when needed, and we’re constantly growing. We own and learn from our mistakes. We question old ideas and, if we find a better solution, we are willing to change.

We create fun

We are a team that laughs together. We don’t take ourselves too seriously and we celebrate our successes. We bring joy and optimism to work.

We win together

We dream big and collaborate to hit ambitious goals. We embrace diverse backgrounds and perspectives to come up with better solutions. We share our skills, knowledge, and experience with our colleagues to help each other grow. We climb the mountain together.

Mission-Driven Leaders

Leadership has a big job that sets the tone for an entire organization. They are often responsible setting the strategy, aligning the organization, leading the top team, working with the board, being the face of the company to external stakeholders, and managing their own time and energy.  These things can be challenging but are important as they drive the mission.

Katie Cortes, KCare's CEO, focused on KCare's mission when making hiring decisions and when working with customers.

"It starts with prioritizing mission alignment from the start in our hiring process. So many of our team members have deep experience and personal connections to our customers’ work, with former social workers, therapists, quality leaders and more from the mental health and child welfare space working throughout KCare. Everyone on the KCare team is here because they care deeply about our mission and our customers. We celebrate our customers and their work internally and involve customers in regular product feedback. Our core values reinforce this—which we celebrate often too. We encourage our team to get involved in their communities with designated Volunteer Time Off and the team drives the selection of our 1% Pledge donation recipients each year."

Kcare's mission can also be used when defining success.

"As a mission-driven company, success to me is when our company growth has a positive impact on our customers and their missions. We are here to help our customers do the incredible work they do more efficiently and improve outcomes for their clients. When our growth enables us to invest in our product and team to better meet those needs for our customers, that’s success."